One of the things I enjoy so much in the morning is listening to the chirping sounds of birds. I am always looking forward to seeing them perched on the branches of the trees outside our home. I’m…
Microsoft Teams and Workflow Learning – Workshop Tip #226
Just a few weeks ago, my good friend Jonathan Workman of COG Industries shared with me a video link about Microsoft Teams. Click here to watch the video. It is fascinating, and in fact, exciting to see that Microsoft Teams…
Make Your Learners Happy – Workshop Tip #225
During webinars, we listen in and learn with a closed group of people, yet establishing a connection is difficult. Moreso, for virtual trainers. When I say connection, I refer to engaging conversations, building rapport and trust, and expressing empathy. How…
Overcoming Pre-Work Avoidance Syndrome – Workshop Tip #224
Have you ever been on an airline flight where you are crammed in between other people? Do you feel like you’re sardines in a can, just waiting for the plane to land so you can get out? Likewise,…
Demystifying the Trainer’s Myth – Workshop Tip #223
I recall a story where a trainer said to her participants, Although this is a statement of fact, in my mind I thought that the trainer seemed to have missed a golden opportunity to make the learning stick…
How to Shift the Learning Culture From Dependency to Workflow Learning – Workshop Tip #222
Too often I hear instructional designers, developers, and L&D specialists resort to saying “we can’t share the culture of learning, it is up to our leaders.” Specifically, “we can’t introduce new ways to help learners to self-learn because leaders and…
The Improvisation Method: A New Way to Reinvent Compliance Training – Workshop Tip #221
Mention the words “Attend the compliance training” to your workers and you can literally see the feeling of dread in their faces. Most employees, if not all, do not care about it. Compliance training has earned itself a reputation from…
Insight Is the Smallest Form of Microlearning- Workshop Tip #220
Insight is the highest form of learning. It is the juxtaposition of knowledge and bringing in one’s personal experience with the said knowledge. See this transition leading to insights. Knowledge: “I need to listen carefully to customers to learn what…
The Bicycle Story: Knowing is Different from Understanding – Workshop Tip #219
Check out this video about a guy trying to unlearn how to ride a bicycle. He found it extremely difficult to do. He began to realize that knowing how to ride a bike and understanding it are two different things.…
How Stories Uplift Our Spirits During Coronavirus – Workshop Tip 218
What is your lockdown story? How do you find relief and comfort from the stress and anxiety of staying at home 24/7? As for me, just like the majority of people, I rely on social media and Zoom to stay…
“It Depends” Elicits Deliberate Thinking and Learning – Workshop Tip #217
This is from a participant in our Workflow Learning workshop. Why is it easier for people to say “It depends” when they are asked a question? I often hear this prevalent response from scientists, as well as workers and leaders.…
Microlearning Tip: “Let Your Fingers Do the Talking” – Workshop Tip #216
“The only thing that has remained constant is change.” In a time where there seems to be no end to technological advances, surviving it means to adapt. So how can this be applied in microlearning? Millenials or Gen Z may…
Importance of Collaboration in the Workplace – Tip #215
In a recent article by Josh Bersin, he acknowledged that we are indeed living in a skills-based community in which people, especially workers, want to learn everything quickly. The volume of online content is huge, and companies are spending more…
Why Keeping Your Language Casual Works in Webinars – Tip 214
The 2018 State of Attention [Infographic] by Pezi, shows that 95% of business professionals say they multitask during meetings. Over 4 in 5 business professionals shifted their focus away from the speaker in the most recent presentation they watched. Presentations…
Enhancing Observational Skills Is Crucial in Workflow Learning – Tip #213
How many times have we seen workers in situations where they focus too much on following the process we trained them on, instead of using the power of observation and critical thinking? The Broken Screw Story A technician, who was…