See Which Hotels Were Caught Not Changing Bedsheets for New Guests – How to Build a MAMA Story Lesson

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Let’s say, an accident happened in your workplace as shown in this video. How will you prevent this incident from happening again?

Preview the video and reflect on the MAMA Story Design Steps.

Post your answers below.

Possible answers: (1) What will be the outcome if you deviate from the hotel housekeeping standards? (2) A negative publicity for the hotel which results in loss of revenue and declined guests’ trust. (3) Have you experienced a related bad practice? What will you do to avoid this unacceptable practice?

Post your answers to (1), (2) and (3) in the comment box below based on your company situation.