The Challenge: How to teach Managers to use critical thinking to solve a real-life issue such as, how to handle an incompetent employee.
The Fix and Key Insights:
|Tell a Story that Captures Their Attention
|To capture the learner’s attention from the start, we used a video synopsis of the issue we wanted them to analyze.
|Provide tools for analysis
|Then we provided learners with tools, such as a FishBone, to allow them to analyze the issue and then post their thoughts so others could see them too.
|Encourage Learners to Learn from Each Other<
|Allow learners to discuss their analysis and findings with others to encourage a community of learning. We did this by allowing each learner to post their analysis and provide comments on each others’ work so they can learn from each other.
The Outcome: Managers learned from each other and were better able to work things out with their own incompetent employees by having better critical thinking skills.
Critical thinking is a vital skill, whether you’re a chef, a CEO, a crane operator, or a customer service representative. To up your game (and in turn, the game of those you work with), sign up for our Critical Thinking for Modern Learners. In this workshop, you will learn how to help learners and workers solve problems and create solutions. This isn’t about pushing more content. No, it’s about prepping people with the tools and skills they need to make decisions in real-time that lead to high-value outcomes.
Ray Jimenez, PhD
“Helping Learners Learn Their Way”
Vignettes Learning Workshops
1. Developing Critical Thinking for Modern Learners
2. Microlearning for Disruptive Results
3. Instructional and Experience Design for Workflow Learning
4. The Masterful Virtual Trainer Online Workshop
5. Hyper Story-Based eLearning Design Workshop
6. Training Frontline Leaders as Learning Accelerators
7. HYBRID Remote and Hands-on Training
8. Advanced Skills in Webinars