Have you heard the saying, “the answer is just under your nose?” Believe me, stories abound.
Abundance of Facts, Scarcity of Stories
Factual and data content are easy to find. They are abundantly spoonfed to us by SMEs (subject matter experts) or expert technical teams. We are never short of data. There is an abundance of these. Remember the slide decks that our SMEs provided us? (Phew!). Unfortunately, many designers and writers find it gruelling to pinpoint thought-provoking stories to accompany the data or factual content. They say “they are scarce.” Not at all! The answer is really right under our noses.
I also call these organic items.
One might also argue that content is the form while stories are their substance.
How to Extract the Stories
To extricate the stories, we need to use “extraction tools” or “refining tools.” The tools are called Story Questions.
- Statistical anomalies: “What’s the cause of the anomalies? What brought about the incidents? What is the impact, negatively or positively? How is the anomaly easily described?
- Deviations from targets: “What drove the deviations? Who and how was this received? How are people adjusting the strategies or actions to address deviations?
- Disconnect in assumptions: “What are the differences in assumptions and their origins? What are the sentiments and feelings about the differences? How are these likely resolved and what happens if they are unresolved?
- Fatal flaws: “What is the accident or error? What are the consequences? What was missed or omitted? What costs or benefits were derived?
- Exemplar results: “Why was this unexpected? How was this inspiring others? What was the contrasting, below-par results and what was the value realized? Who benefited?
Remove the Sting of Compliance Courses: Make Them Short, Succinct, Easy to Learn
Provoking Learners with Story Questions
Employing Story Structure and Dynamics to Engage Different Learners
I agree wholeheartedly, stories are absolutely fantastic! Not only do they engage the learner, but force him to actually think on his or her own. Also, they tend to be simply enjoyable.
John, Thanks.
I spoke once to an eLearning developer and she said – "not only does learning with stories make my learners engaged, it makes my work much more fun." I thought this is a good by product for most of us who design and develop learning.
Ray