The vignette, “Wrong Send-Bad Message”, describes how Paul, a young manager, vents his anger and frustration about Doug, his boss, by sending a text message to a friend. Alas, the message ends up in Doug’s mobile. To his surprise, Paul calls him a “slug” who “never listens”. Imagine how Paul’s boss feels about this.
How should Doug respond to this situation? Are there imperative steps that Doug must take to address what Paul has done? Does Doug have the prerogative to confront Paul about his apparent “name-calling”? Click here to view “Wrong Send- Bad Message”
How to Use the Vignette
While the situation presented is specific, this vignette covers a wide range of topics, including conflict-resolution, work ethics and other management-related issues. This is a great vignette to use for eLearning sessions that focus on certain issues, especially those that require learners to deal with situations that demand immediate attention. You can use it as part of your lessons or as a post-training test. Face-to-face, eLearning or webinar, this vignette is a sure way to push your learners to the EDGE.
Vignettes are powerful and hi-impact learning tools that enliven and definitely enhance your classroom training, eLearning activities and social learning communities. Click here to view “Wrong Send- Bad Message”
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Ray Jimenez, PhD
“Helping Learners Learn Their Way”